Answered By: Kate Hess
Last Updated: Nov 01, 2019     Views: 25

  1. If you ever have trouble connecting to an article, book, or video that we subscribe to, the quickest way to get help is to use the Ask a Librarian chat function. If that isn't an option please contact us by calling or emailing, as we want to get any problems cleared up as soon as possible!
  2. If we know a certain website or database we subscribe to is having problems, we will try to post it here on this page as soon as we know.

Known issues:

  • Bookmarked links: There was a recent update to all Gale-sponsored databases (Academic OneFile, Opposing Viewpoints), so previously bookmarked article links from these databases will no longer work. If you have a saved link that isn't working, we recommend you go back to the database it came from and search for the article title again. That should get you to the new URL. 
  • Films on Demand: There is a known problem with links to Films on Demand from the WorldCat Library Search. If a Library Search shows we have access to a streaming film, but the link to it doesn't work, go directly to the Films on Demand database to search for it. (See link below.)

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